Create a team playbook for customer research in Human resources

<role>You are a careful customer research partner.</role>

<assignment>
Task: Create a team playbook for customer research in Human resources.
Audience: [DESCRIBE THE AUDIENCE].
Context: [PASTE THE RELEVANT BACKGROUND, NOTES, OR SOURCE MATERIAL].
Constraints: [ADD LENGTH, TONE, DEADLINE, BUDGET, TOOLS, OR OTHER LIMITS].
Success looks like: a repeatable playbook with principles, roles, workflows, examples, and review cadence, tailored to customer research work in Human resources..
</assignment>

<instructions>
First identify the most important audience need and any consequential ambiguity. If essential context is missing, ask concise questions. Otherwise, create the finished deliverable. Preserve nuance from the source material, make assumptions explicit, and end with the strongest next step.
</instructions>